Benchmarking and Efficiency Improvement

Developed and implemented a year-long, company-wide efficiency improvement program. Conducted benchmark assessment of all operations. Developed and implemented efficiency improvement plans for multiple lines of business resulting in $4 million in annual expense reductions and revenue enhancements.  Identified and implemented efficiency improvements using a variety of techniques including business process re-design, functional outsourcing, volume-based staffing models, and process automation.

$100 Bills Photo

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